Terms of Service

OVERVIEW

Welcome to Syntric. The terms “we”, “us” and “our” refer to Syntric. Syntric operates this store and website, including all related information, content, features, tools, products and services collectively referred to as the “Services”.

Syntric is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you. These Terms of Service explain your rights and responsibilities when accessing, browsing or purchasing through our Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given permission for any minor dependants to use the Services through devices you own or manage.

You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for protecting your account credentials and for all activity completed through your account. Accounts may not be transferred, sold or assigned to another person.


SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products, including the 5-in-1 RGB Wireless Speaker Phone Stand, as accurately as possible. However, colours, proportions and appearance may vary depending on your screen, device settings and lighting conditions.

We do not guarantee that every product image, colour representation or on-screen detail will appear exactly the same as the physical item received. Product descriptions, specifications, availability and packaging may be updated without notice.

We reserve the right to modify, discontinue or limit the availability or quantity of any product at our discretion.


SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase from Syntric. We reserve the right to accept, decline, limit or cancel an order at our discretion. An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

All purchases are subject to our Refund Policy. Unless otherwise agreed in writing, products are offered for personal or household use and may not be purchased for unauthorised commercial resale.


SECTION 4 – PRICES AND BILLING

Product prices, discounts and promotional offers may be changed or withdrawn without notice. Applicable taxes, shipping fees, customs charges or import duties may not be included unless expressly stated during checkout.

You agree to provide complete and accurate billing information and confirm that you are authorised to use the payment method submitted with your order.


SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timeframes are estimates only and are not guaranteed. Syntric is not responsible for delays caused by delivery carriers, customs processing, severe weather, incorrect address information or other circumstances outside our reasonable control. Any transfer of risk will be determined in accordance with applicable consumer law.


SECTION 6 – INTELLECTUAL PROPERTY

All content made available through our Services — including trademarks, brand names, text, product descriptions, images, graphics, logos and website design — is owned by Syntric or its licensors and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish or commercially exploit our content without prior written permission. All rights are reserved.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor, control or manage. These tools are provided on an “as is” and “as available” basis without warranties, representations or conditions of any kind. Your use of optional tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, services or content operated by third parties. Syntric is not responsible for the accuracy, availability, security, content or practices of third-party services.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, purchases made through the store are transactions directly between you and Syntric. Shopify is not responsible for the products, order fulfilment, customer support or transactions between you and our store.


SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and may also be processed in accordance with Shopify’s applicable privacy policies.


SECTION 11 – FEEDBACK

If you submit feedback, ideas, reviews, suggestions or other content to us, you grant Syntric a worldwide, perpetual, transferable, royalty-free licence to use, reproduce, adapt, publish and distribute that content for lawful business purposes.


SECTION 12 – ERRORS AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or shipping information. We reserve the right to correct such information and update or cancel affected orders where permitted by law.


SECTION 13 – PROHIBITED USES

You may not use the Services for any unlawful, fraudulent, abusive, harmful or malicious purpose, or in any manner that could damage, disrupt or interfere with the Services, our business or other users.


SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services where we reasonably believe you have breached these Terms, engaged in unlawful conduct or created a risk to Syntric, our systems or other users. Provisions that are intended to survive termination will remain in effect.


SECTION 15 – DISCLAIMER OF WARRANTIES

EXCEPT WHERE EXPRESSLY STATED OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND.


SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SYNTRIC, SHOPIFY AND THEIR RESPECTIVE AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL LOSS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS. NOTHING IN THESE TERMS EXCLUDES RIGHTS OR REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Syntric, Shopify and their respective affiliates, officers, employees and service providers from claims, losses or expenses arising from your breach of these Terms, misuse of the Services or violation of applicable law or third-party rights.


SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will continue in full force and effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Any failure by Syntric to enforce a provision of these Terms does not constitute a waiver of that provision. These Terms, together with the policies referenced within them, constitute the entire agreement between you and Syntric regarding the Services.


SECTION 20 – ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms where permitted by law. You may not assign or transfer your rights or obligations without our prior written permission.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where Syntric operates, subject to any mandatory consumer protections that apply in your place of residence.


SECTION 22 – HEADINGS

Section headings are included for convenience and organisation only and do not affect the interpretation of these Terms.


SECTION 23 – CHANGES TO TERMS

We may revise these Terms periodically to reflect changes to our Services, business practices or legal obligations. Updated Terms will be posted on this page. Your continued use of the Services after an update constitutes acceptance of the revised Terms.


SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be submitted through the Contact option available on the Syntric website.